So they don't have to take your word for itBooking backup for hosts
Anyone renting online in Uruguay has one real fear: transferring the deposit and finding the place doesn't exist, or isn't the one in the photos. Adjectives in the listing don't fix that.
Booking backup is a management service you hire. If a confirmed booking at your place falls through because you didn't deliver, temporada steps in: we find the renter another verified, equivalent place and mediate — and if we can't relocate them, we refund 100% of what you paid for the service.
What we commit to
We relocate: we actively look for another verified property of equivalent features and price, subject to availability.
We mediate: we work between both sides so the deposit comes back. The duty to return it is the host's — the money never passes through temporada.
We refund our own fee: if the relocation doesn't happen, we return everything you paid for this service.
What this service does NOT do: it does not cover the deposit or any damages, and it is not a policy. temporada does not process anyone's money — what we offer are obligations to act, and the full scope is in the service terms.
Read the service termsFirst, it sets you apart: in a list of similar houses, the one with reservation backing is the one stepping forward. It's a signal that's hard to fake — whoever gets it is saying they'll take responsibility if something goes wrong — and that's why houses with backing take more simultaneous bookings and rank higher.
What if everything goes well and I never use it?
That's the logical question. And the answer is: even better. If you're the host who follows through — and you are — the backing almost never kicks in. You're not paying it against a risk of your own: you're paying it because it's the hardest-to-fake proof that you're a good host. And while nothing happens, it still works for you: it sets you apart and takes the fear away from whoever's about to send the deposit.
It's a one-time payment: you get it once, by transfer, and it doesn't renew or expire.
With a week or more, verification is on us
If the backing you choose covers 7 nights or more, the first in-person verification of that place is free. Guests see both together: that you are committed to the booking, and that someone from temporada went to check the place is as you show it.
What the in-person verification includesHow the rest is paid
The renter only transfers the deposit. The rest is paid on arrival, in person — like the key handover, which we recommend doing face to face.
There's no commission here: there's a host who paid once to make their house more credible.